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Refund Policy

A legal disclaimer

The information, products, and services provided on localfixandrepair.com  are owned and operated by Elite Home Technicians, a Texas-based business. By accessing or purchasing from this Website, you agree to the following disclaimer and terms of use.

1. General Information

All information on this Website — including product descriptions, repair advice, guides, and images — is provided for general informational purposes only.
While we make every effort to ensure accuracy, Elite Home Technicians makes no express or implied representations or warranties about the completeness, accuracy, or reliability of any content or materials provided.

2. No Professional Advice

Any repair tips, maintenance information, or recommendations provided on this Website are for educational purposes only and do not constitute professional advice.
You are responsible for ensuring that any repair or installation is performed safely and correctly. Always consult a qualified technician when in doubt.

3. Limitation of Liability

To the maximum extent permitted by law, Elite Home Technicians, its owners, employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • The use or misuse of our products or information

  • Any delay, defect, or failure in performance

  • Improper installation or handling of products

Your sole remedy for dissatisfaction with our products or services is to discontinue use or request a refund in accordance with our Refund Policy

4. Product Representation

Product images and descriptions are for illustrative purposes only. Actual products may vary slightly due to manufacturer updates or variations in materials.
We reserve the right to modify product specifications, prices, or availability without notice.

5. Third-Party Links and References

This Website may contain links to third-party websites or resources. These are provided for convenience only.
Elite Home Technicians has no control over the content or practices of external sites and assumes no responsibility for their accuracy, legality, or availability.

6. Google Policy Compliance

Our Website and business practices comply with Google’s Merchant Center, Ads, and Content Policies.
We do not engage in deceptive, misleading, or restricted product listings. Refunds, returns, and advertising claims follow Google’s transparency standards.

7. Warranties

Unless expressly stated in writing, Elite Home Technicians provides all products “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Governing Law

This Disclaimer and any disputes arising under it shall be governed by the laws of the State of Texas, without regard to its conflict of law principles.
Any legal action shall be brought exclusively in the state or federal courts located in Texas, USA.

9. Contact Information

For questions or concerns regarding this Legal Disclaimer, please contact:
📧 support@localfixandrepair.com

Refund Policy - the basics

1. Eligibility for Returns

We accept returns on most new, unopened, and unused physical products within 30 days of delivery.
To be eligible for a return, your item must be:

  • In the same condition you received it (unused, undamaged, and with all original packaging and accessories).

  • Accompanied by a valid proof of purchase (order confirmation, receipt, or invoice).

Certain products are non-returnable, including:

  • Custom or special-order parts

  • Items marked “Final Sale” or “Non-Returnable” at checkout

  • Used or installed components that cannot be resold for safety or hygiene reasons

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

  • Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong item or defective product).

  • If you received free shipping, the actual shipping cost may be deducted from your refund.

3. Exchanges

If you received a defective or damaged item, we will replace it at no additional cost.
To request an exchange, contact us within 7 days of delivery with your order number and photos of the issue.

4. Return Shipping

Customers are responsible for paying return shipping costs unless the item is defective, damaged, or incorrect.
We recommend using a trackable shipping method and retaining proof of shipment.

5. How to Request a Refund or Return

To start a return or refund request, please contact our customer support team:
📧 support@localfixandrepair.com

Please include your order number, product name, and reason for return in your message.

6. Policy Compliance

This policy complies with:

  • Google Merchant Center Refund & Returns Policy Requirements

  • Federal Trade Commission (FTC) Fair Business Practices

  • Texas Deceptive Trade Practices Act (DTPA)

We reserve the right to refuse refunds or returns that do not meet the conditions stated above.

7. Changes to This Policy

We may update this Refund & Return Policy periodically. The latest version will always be posted on this page with the updated effective date.

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